FAQs

You have questions, we have answers. Check out what you need to know below before using our site or ordering anything from our shop page. If you have any questions, please contact us on our contact form and we will get back to you ASAP. Thank you from all of us at Amakel blog!

How do I change my email address?

Log into your account. Select account details and under ‘Account Details’, remove the email associated with your account and enter the new one and click save. You will need to enter your password for the change to be effected.

How do I change my password?

If you know your password its simple! Log into your account using your current password, then under my account information section, you have the option to change your password. If you’ve forgotten your password, at the account log in page select the forgotten password option and follow the steps to reset. If that doesn’t work, please get in touch via our ‘contact us‘ form or reach out to our support team by creating a ticket.

What payment methods are supported when shopping in the blog shop?

We accept the following payment cards: Visa, Visa Debit, MasterCard, American Express. We also accept PayPal and prepaid debit cards.

How secure is shopping in the blog shop; is my data protected?

Your data is safe with us; this is because we make sure shopping with us at Amakel blog is an experience you will not regret. We follow and maintain all security standard available in the industry as far as e-commerce is concern.

What exactly happens after ordering?

Once you place an order and it is confirmed, your order will be processed and delivered to you.

Do I receive an invoice for my order?

Yes, once your order is confirmed an order confirmation email is sent to you containing your payment and purchase details (invoice/receipt).

How long will delivery take?

Shipping takes between 4 – 15 days.